IRS notices / CP11

IRS notice CP11: return changed, balance due

A CP11 says the IRS fixed one or more errors on your tax return, and the fixes changed how much you owe.

For individuals · Based on the IRS's own explanation of this notice

Deadline: Pay, or contact the IRS if you disagree, by the date shown on your notice.

What this notice means

The IRS believes there's a miscalculation on your return and corrected it. Because of the changes, you now owe money on your taxes.

The 'What we changed on your return' section explains each change. If you agree, you pay. If you disagree, you contact the IRS by the date on the notice.

Why you got it

What to do now

  1. Read the notice, especially 'What we changed on your return,' to see what changed and how it affects what you owe.
  2. If you agree, pay by the date on the notice to avoid more penalties and interest. If you can't pay it all now, set up a way to pay over time.
  3. Correct the copy of your return that you kept, but don't send it to the IRS.
  4. If you disagree, call the toll-free number in the 'Where to find more information' section by the date on the notice. Many return errors get sorted out fastest by phone, and you can fax documents during the call if needed.
  5. If you need to make another correction to your return, file Form 1040-X.

If you don't respond

If you don't contact the IRS by that date, you lose the formal right to have the changes reversed and to appeal to the U.S. Tax Court, though the IRS will still consider documents you send later. If you don't pay in full, interest builds from the date your return was due.

Check the IRS's math. The penalty and interest calculator shows what the balance should be, charge by charge. Ask to have the penalties removed. See if you qualify for first-time abatement and get a ready-to-send letter.

Questions people ask

Will the IRS reverse the changes if I disagree?

In most cases, yes, when the changes raised what you owe or affected a refund you requested. You don't have to explain or send documents, but doing so can speed things up. If the IRS doesn't get information supporting your original return, it may send your case to audit, and someone from audit will reach out within 6 weeks.

Will I be charged interest?

Not if you pay in full by the due date on the notice. Otherwise, interest builds on the unpaid balance starting from the date your return was due.

Can the late payment penalty be removed?

If circumstances beyond your control keep you from paying in full, contact the IRS at the number on your notice by the due date. Depending on your situation, the IRS may be able to remove the penalty.

Related notices

This page explains the notice in plain English. Always follow the instructions and deadlines printed on your own notice. IRS: Understanding your CP11 notice

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